I had major surgery in November, 2021. I have needed diapers ever since. At first I used retail store diapers, but they did not hold enough. Then I found LL Medico, a mail-order company. They sell heavyweight disposable diapers of many brands. They also sell a few washable diapers, but none suitable for me. Company service was excellent, and I liked their better-quality disposables, but I could not afford them. I live on SSI. Last month I finally found out about your company, and ordered five "protective briefs." They are well-designed, washable, well-made, and should last me five years. Where have you been all this time? Please tell your advertising department to get off its duff and start advertising effectively. I spent enough on squishy, leaky, disposable, diapers to buy my son a car. He still does not have one. I can't drive, so he has to take me places. I would rather have transportation than a huge pile of used diapers. They all go to the county landfill, to last undecomposed for 500 years. I would much rather have had washable diapers all this time, and I didn't know your company existed. Please stop hiding. You can start with ads in doctors' offices (old people need a lot of medical care, and half of us use diapers), hospital outpatient and emergency departments (ditto), and retail store diaper aisles (just put up a conspicuous sign advertising your products). You could even use commissioned links through other diaper seller's catalogs. That would benefit both you and the company whose catalog you are linked in. You have not advertised effectively, and most people don't know about your products. Thank you. Elin Larson, age 76, December 5, 2024. I'm glad I found you, but I'm furious. (Randy J. Lloyd is my son, who placed the order.)