Hi! I'm Laura Woj, and yes, we can chat :)
You can use the chat bubble on the lower right of the website or you can call us at 805-203-0339 for product specific questions. (If we don't answer - text us for a good time to call - we have kids...)
Ellie typically answers - so you already know her name! See? Calling is less scary already.
For all order related inquiries please email firstname.lastname@example.org or use the form. Phone people don't have access to order stuff - we locked that up behind bars for your privacy. Only JANET has the key! Email her. She's nice.